Organizational/ Industrial Psychologist – Customer Success Job in Delhi

About MantraCare:

MantraCare is a global leader in wellness and healthcare solutions, integrating cutting-edge technology to enhance accessibility and efficiency. Our innovative Employee Assistance Programs (EAP), corporate wellness initiatives, and digital health platforms empower individuals and organizations worldwide.

MantraCare is hiring an Organizational/Industrial Psychologist – Customer Success in Delhi to leverage psychological insights in enhancing client success, retention, and satisfaction. This role involves working closely with teams to design customer success strategies, conduct assessments, and analyze client data to improve outcomes. If you have a passion for organizational psychology and data-driven client engagement, join us in transforming workplace well-being and customer success strategies.

Key Responsibilities:

• Provide psychological insights to improve client success and retention.
• Work with teams to design and implement customer success strategies.
• Conduct assessments and provide solutions to improve employee and customer satisfaction.
• Analyze client data to optimize strategies and improve outcomes.

Requirements:

• Master’s or Doctorate degree in Organizational Psychology.
• 3+ years of experience in customer success or psychology.
• Strong communication and analytical skills.

Why Join Us:

At MantraCare, we want to make workplaces healthier and happier with the help of digital health tools. As an Organizational/Industrial Psychologist – Customer Success in our Delhi office, you’ll use your psychology knowledge to help clients have a better experience, stay engaged, and feel satisfied with our services.

• Meaningful Impact – Use behavioral science and psychological insights to drive client success and satisfaction across our wellness programs.
• Delhi Office Location – Work from the heart of Delhi, collaborating in-office with diverse teams and real clients.
• Growth & Learning – Gain exposure to advanced assessments, behavioural data analytics, and client strategy—ideal for stepping into senior psychologist or leadership tracks.
• Collaborative Culture – Join a team of psychologists, client success professionals, product specialists, and wellness experts where your voice matters.
• Purpose-Driven Work – Be part of a company dedicated to improving mental health and organizational wellness globally—your work will influence both individuals and organizations.

If you’re passionate about organizational psychology, want to work in Delhi, and enjoy solving complex behavioral puzzles, this role is for you.