Trusted Virtual Care & Telehealth Services for Employees in South Africa

Transform your organization’s healthcare with MantraCare’s comprehensive virtual care platform. From primary care and telehealth consultations to annual health checks – we make quality healthcare accessible to every employee across South Africa.

Why a Virtual Care Program?

In South Africa’s diverse landscape, traditional healthcare faces unique challenges. Virtual care bridges gaps, making quality healthcare accessible to every employee, regardless of location or circumstances.

24/7 Accessibility

Round-the-clock access to healthcare professionals across all South African time zones, ensuring care when you need it most.

Comprehensive Coverage

From primary care to mental health support, our virtual care platform covers all aspects of employee wellbeing.

Bridge Geographic Gaps

Connect employees in remote areas of South Africa with top specialists in Johannesburg, Cape Town, and Durban through telemedicine.

Mobile-First Design

Optimized for mobile devices, ensuring accessibility even in areas with limited internet connectivity across South Africa.

Virtual Care, As Unique As You

Every South African organization is different. Our virtual care platform adapts to your unique workforce needs, cultural diversity, and operational requirements across all nine provinces.

Primary Care

Comprehensive primary care consultations with qualified South African doctors. Same-day appointments with Prescription management.

Mental Health Support

Culturally sensitive mental health services for South African employees. Multilingual therapists, Stress management, Crisis intervention & more.

Annual Health Checks

Comprehensive health assessments tailored to South African health patterns. Biometric screenings, Risk assessments, Health reports, Follow-up care. 

Specialized Care Coordination

Seamless referrals to specialists across South Africa, ensuring your employees get the right care at the right time at their convenience, every time.

Experts You Can Trust

Our network of qualified South African healthcare professionals brings decades of experience and cultural understanding to serve your workforce with excellence.

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Healthcare Professionals
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Patient Satisfaction
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Availability acorss 24*7
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Years Average Experience

Our South African Medical Network

All our healthcare professionals are registered with the Health Professions Council of South Africa (HPCSA)

HPCSA Registered

Culturally Competent

POPIA Compliant 

Comprehensive Medical Specialties

HIPAA Compliance Trained
Continuous Training

Meet Dr. Naledi Kgosana, MD

“As a family physician with 12 years of experience serving families across South Africa. Virtual care allows us to build meaningful relationships with patients while respecting their busy schedules.”

Access to Healthcare is a Challenge – Let's Change That

South Africa faces unique healthcare accessibility challenges. MantraCare’s virtual care platform transforms these obstacles into opportunities for better, more inclusive healthcare.

The Current Reality

Geographic Barriers

Remote areas lack specialist access

✓ Our Solution: Virtual consultations reach every corner of South Africa

Long Wait Times

Weeks to see a specialist

✓ Our Solution: Same-day online doctor consultations available

Cost Concerns

Healthcare expenses strain budgets

✓ Our Solution: Affordable telehealth reduces overall costs

Limited Specialists

Shortage of healthcare professionals

✓ Our Solution: Access to nationwide network of experts

Our Comprehensive Solution for South Africa

  • 24/7 telehealth consultations across all South African provinces
  • Multilingual support in 11 official languages
  • Mobile-optimized platform for areas with limited connectivity
  • Cultural competency training for all healthcare providers
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South African employees benefit from virtual care

Join the growing movement of companies in South Africa revolutionizing employee healthcare through telemedicine and virtual primary care services.

Why Organizations Love MantraCare

Leading South African organizations trust MantraCare to deliver exceptional virtual care experiences that improve employee health and business outcomes.

+87% productivity

More Active Workforce

87% reduction in sick leave hours across South African companies using our virtual care platform

40% faster recovery

Reduced Absenteeism

Streamlined appointment scheduling and digital health records save time

45% cost savings

Lower Healthcare Costs

Lower costs compared to traditional workplace health programs without compromising quality

60% better retention

Better Talent Retention

South African employees value employers who invest in comprehensive healthcare benefits

What South African Organizations Are Saying

"MantraCare's virtual care platform has revolutionized how we provide healthcare benefits to our diverse workforce across South Africa. The cultural sensitivity and multilingual support are exceptional."
Sarah van der Merwe
Chief People Officer
"Working in remote mining locations, access to quality healthcare was always a challenge. MantraCare's telemedicine platform ensures our employees get the care they need, when they need it."
Thabo Mthembu
Head of Employee Wellness

Comprehensive & Actionable Reporting

A real-time dashboard providing 24×7 insights and live reporting for continuous monitoring and decision-making.

Total SignUps

11100

Chat Sessions

52560

Video Sessions

118520

Engagements

31452

Frequently Asked Questions

Our virtual care platform connects employees with qualified South African healthcare professionals through secure video consultations, phone calls, or chat. Employees can access care 24/7 from anywhere in the country using their smartphone, tablet, or computer. The platform supports multiple languages and is optimized for various internet speeds to ensure accessibility across all provinces.

Yes, telehealth consultations are fully legal and regulated in South Africa. All our healthcare providers are registered with the Health Professions Council of South Africa (HPCSA) and follow strict telemedicine guidelines. Prescriptions issued through virtual consultations are valid and can be filled at any pharmacy across the country.

Our virtual care platform covers a wide range of conditions including primary care consultations, chronic disease management, mental health support, dermatology, respiratory conditions, and preventive care. While emergency situations require in-person care, approximately 80% of healthcare needs can be effectively addressed through telehealth services.

Virtual annual health checks include comprehensive health questionnaires, review of biometric data (if available), lifestyle assessments, and consultation with healthcare providers. We can coordinate with local labs for necessary blood work and partner with occupational health providers for on-site measurements when needed. The complete health report is provided digitally with personalized recommendations.

MantraCare is fully compliant with South Africa’s Protection of Personal Information Act (POPIA). All consultations are encrypted, data is stored securely within South African borders, and we maintain strict access controls. Employees’ health information is never shared without explicit consent, and all staff undergo regular privacy training.

Most primary care consultations are available within 15 minutes during business hours, with 24/7 urgent care available. Specialist consultations typically have same-day or next-day availability. Mental health support and counseling sessions can usually be scheduled within 24-48 hours, significantly faster than traditional healthcare pathways.

Our platform supports all 11 official South African languages including English, Afrikaans, Zulu, Xhosa, Sotho, Tswana, Tsonga, Swati, Venda, Ndebele, and Pedi. Healthcare providers are matched with employees based on language preferences to ensure clear communication and cultural understanding.

All healthcare providers undergo rigorous credentialing and ongoing quality monitoring. We track patient satisfaction scores, clinical outcomes, and adherence to treatment plans. Regular peer reviews and continuing education ensure our providers maintain the highest standards of virtual care delivery specific to South African healthcare needs.

Ready to Support Employee Health with Virtual Care?

Schedule a consultation with our team to learn how our Vitual Primary Care can be tailored to your organization’s unique telehealth needs.

Schedule a Demo

See our platform in action with a personalized walkthrough

Interested in virtual care solutions?

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