Organizational/ Industrial Psychologist – Customer Success
Delhi
Hybrid / In-office
2+ yrs
INR 40,000 – 50,000
Posted Today
About MantraCare:
MantraCare is a global leader in wellness and healthcare solutions, integrating cutting-edge technology to enhance accessibility and efficiency. Our innovative Employee Assistance Programs (EAP), corporate wellness initiatives, and digital health platforms empower individuals and organizations worldwide.
We are looking for an Organizational/Industrial Psychologist – Customer Success to leverage psychological insights in enhancing client success, retention, and satisfaction. This role involves working closely with teams to design customer success strategies, conduct assessments, and analyze client data to improve outcomes. If you have a passion for organizational psychology and data-driven client engagement, join us in transforming workplace well-being and customer success strategies.
Key Responsibilities:
- Provide psychological insights to improve client success and retention.
- Work with teams to design and implement customer success strategies.
- Conduct assessments and provide solutions to improve employee and customer satisfaction.
- Analyze client data to optimize strategies and improve outcomes.
Requirements:
- Master’s or Doctorate degree in Organizational Psychology.
- 3+ years of experience in customer success or psychology.
- Strong communication and analytical skills.
